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Stephanie Moore

Shipping Policy

Shipping Policy 

Thank you for visiting and shopping with Stephanie Moore. Following are the terms and conditions that constitute my Shipping Policy. 


Domestic Shipping Policy 

Shipment Processing Time 

All orders are processed every Thursday & Friday. Orders are not shipped or delivered on weekends or holidays

If we are experiencing a high volume of orders, shipments may be delayed a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.


Shipping rates & delivery estimates 

Shipping rates will be displayed at checkout. All orders are sent via USPS with a standard delivery time of 3-5 business days. 

Refund Policy

If you're not satisfied with your purchase, you may return it for a refund. We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 30 days after the delivery date. All returned items must be in their original condition. Shipping fees are not refunded.

Cancellation / Return / Exchange Policy

A user can cancel an order for a printed book for approximately one hour from the time of the order. Past one hour, please understand that Stephanie Moore/Where's Your Fire cannot provide refunds or cancel orders, and except for the cases expressly described in this return policy (i.e., Stephanie Moore agrees to replace your printed book because it arrives damaged, with a material manufacturing defect, or a material defect in workmanship), Stephanie Moore will not accept returns.

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