Returns
Please note that our return policy expires after thirty (30) days. If 30 days have gone by since your purchase, unfortunately we be unable to offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@shesgotahabit.net.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged and an identical replacement item(s) remains in stock. If you need to exchange it for the same item, email us at returns@shesgotahabit.net.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift-giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will be aware of your return.
Shipping
Shipping costs for returns are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item(s) over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Esbrown75 –
This is a great smelling candle. I love the pleasing scent.
Beverly 42 –
I ran a bubble bath lit my candle and enjoyed the spa experience
The fragrance of this candle is very refreshing ,soothing and relaxing
Love the scent.
crooksje –
I received this ‘focus on freedom’ candle as a gift, and I will now say too a blessing. My area of blockage is my home office which I can never seem to keep ahead of. This candles fragrance which along with quiet meditation, focus on the flickering flame and the sweet aroma, cleared the fog and led me to believe “I am free from what appears to be the overwhelming task of organizing my home office”. I would definitely add this one to anyone’s candle collection – I love it!
Lisa –
Ahhhh! What a beautiful scent. This candle is especially nice when I take my bath, with my towel spa turban on as well. She’s Got a Habit, thank you for helping me feel cared for and beautiful.